Kristin Craig, Course Compliance submited on 26/04/2018

Please note that our course updates for 2018 have begun!  

You will start to see Revision 1 and Revision 2 in the materials section of Courses. If you have not begun a course please take Revision 2.    The 2017 version (Revision 1) of our courses will be left in the system for 90 days once the update has been completed.   This gives those working on larger courses time to complete any material and exam they have been working on.   We are aware that some choose to print out all their exams and course materials and then go back in and take the exams.  If you log back in and cannot find the version of an exam you have completed you have 2 options, you can email or fax the exam to us and we can grade it manually or you can contact customer service and they will have me activate the course in your account for 24 hours so that you can input your test answers.  

It will be notated in the Desciption that the course has been updated and the date it will expire as they are completed.  You will see notes such as this: Please note Revision 1 of the course will expire on 3/31/18. Please take Revision 2 edition if you do not plan on completing by 3/30/18.

As always Customer Service is an extension of your annual membership so if you have any problems or questions, please do not hesitate to contact CustomerService,  Monday through Friday 9:30am to 4:30pm EST. 1-800-977-8641 or you can email at 


Thank you, 


Kristin Craig

Course Compliance  x13