General FAQs

· Do I have to do the courses online?
· Do I have to print my certificates immediately after completion?
· Do you have video courses?
· Do you have webinars?
· Explaining the User Dashboard
· How do I know if your courses are good in my state?
· How do I reset my password?
· How long do I have to wait to receive my certificates?
· How long do you store my course records?
· I have a 2.0 package, so why is it asking for my credit card to
· If I do not pass the final exam can I retake the exam?
· If I start a course do I have to do it all at once?
· What is the User Dashboard
· What is your return/cancelation policy?
· Why isn't Ethics included in my CPE 2.0 Program?
· Will my account ever be deactivated?
· How to begin a course?